Support

FAQ

Get quick answers to your most common questions

After your order is placed, printed items are sent to our print partner. You should also receive an email with your order number.

After your item is shipped, we will email you a tracking number and a link to see the shipping status. Please allow a few days after the order has been placed to receive this.

Digital items may take up to 1 hour to process.

Read about any delays we are experiencing here.

If you have further questions, please contact us with your order number.

Please contact us with your order number (in the email you received) and we will correct any mistakes we made in your order. Read about our smile guarantee to know how we correct issues. We may request a photo to the issue if it is relevant.

We can send a replacement or issue a refund if you are not happy with your order. Please contact us with your order number (we emailed you) with details about your issue. Be ready to provide a photo if relevant. Read about our smile guarantee for more information.

Your order is sent off to our print partner after purchase, so it is not possible to make changes. Please double check your grammar, spelling, in the preview mock-up before purchase.

If you have further questions about this, please contact us with your order number.

Read about the current shipping times for each item type.

Note that international orders do not have specified shipping times as it varies between countries.

You can see the estimated delivery date after your item has been created and shipped. We will email you a tracking number and a link to see the shipping status. Please allow a few days after the order has been placed to receive this.

Yes, please read about shipping options here.

Read about mounting and framing your poster here.

We print our posters and postcards in the USA with our local print partners.

Every design has been carefully illustrated with thousands of variations to allow you to customize it. Read about the artists here.

Yes, we use trusted payment gateways and none of your credit card data is available to Bravo Buddy employees. Read more about our privacy policy here.

Need more assistance? Contact us.